RETURN & REFUND POLICY

Return & Refund Policy — Royal Bangle House

Customer satisfaction is important to us.

Returns

We accept returns/replacements only for:

  • Damaged products
  • Wrong items received

Conditions

  • Unboxing video is mandatory
  • Request must be raised within 48 hours of delivery
  • Product must be unused and in original packaging

Non-Returnable Items

  • Used items
  • Clearance / sale items
  • Colour variation (minor differences)

Replacement Process

After verification:

  • Replacement will be shipped
    OR
  • Store credit may be provided

Refunds

Refunds (if applicable) will be processed to the original payment method within 5–7 working days after approval.

Shipping charges are non-refundable unless the error is from our side.

RETURN / REPLACEMENT POLICY

  • No return / No refund/ No exchange 
  • Unboxing video is mandatory for claims 
  • No exchange for size or colour selection errors
  • Please contact us within 24 hours of delivery